Update:

It seems like Bitbuy is no longer generating these files incorrectly as we have not received a report on this issue for a long time. It looks like Bitbuy imports are now working as expected so they must have fixed the issue by now :)

If anyone is still getting incorrect results when importing their Bitbuy file then please let me know so we can contact Bitbuy again.

Hey all,

Sorry for the late response here.

We contacted Bitbuy about this issue a couple of months ago but they still haven't answered yet.

The issue with these files is that Bitbuy has implemented Koinly's custom format for their files but they have done this incorrectly. Since these files don't use a unique "Bitbuy" format but only our own format, we can't actually change the way that they are imported. The fix needs to be made by Bitbuy for this to be fixed!

If anyone is able to get in touch with Bitbuy, please ask them to fix this.

This is the problem:

The "Total" column should include the amount of fiat spent/received (or whatever base currency was used for the trade). Bitbuy are reporting the price of the asset here instead of the amount that was actually traded