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Bug reports (public)

Anonymous

Any errors or issues encountered with Koinly. If your issue is urgent or unclear, then we recommend contacting our support team instead of posting here (koinly.io/contact)
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Purchase price at Bridgen
Unfortunately, the purchase price is often lost. For example, I have bridged from zkSync to Etheurem and in doing so he completely loses the purchase price and often titles it with 0. I have that with many blockchains. I think it is therefore due to the bridge. This seems to be primarily related to “Orbiter Bridge” bridges
0
JUNO does not sync anymore
Hello, my JUNO wallet is no longer syncing. Transactions newer than January 2025 are not being retrieved. I have tried full resync and recreating the wallet, but without success.
0
Disgracefullly poor access top the service via a useless Catcha process with poor quality fuzzy images and endless requests to prove humanity. Also staff that feel unable to raise directly with Senior directors although they know there is a big issue and divert customers to this proces
IF YOU DO NOT FIX ACCess urgently you will go out of business
0
Transaction receipt links to incorrect explorer
When Koinly records a cross-chain transaction between my Optimism and Base wallets, it stores both transaction hashes correctly. But in the transaction receipt, it links both to BaseScan instead of linking the Optimism hash to Optimism’s explorer.
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planned

Wallet-based cost tracking active in Adjusted Cost Basis / Canada
When I switch my cost basis setting to Adjusted Cost Basis / Canada , the Wallet-based cost tracking toggle is still applied in the background, even though it’s hidden in the UI. This causes incorrect cost basis calculations, especially when transferring between wallets. Workaround To fix it, I need to switch back to ACB , disable the Wallet-based cost tracking toggle, save, then switch to Adjusted Cost Basis / Canada again and save.
0
Abstract WETH Unwraps missing sends
Hello, thanks for the new Abstract integration. I found a small issue when unwrapping WETH back to ETH. Koinly seems to only see the Eth deposit and Eth gas, but does not show the weth send. Thanks
2
Kraken Stock support not functional:
Koinly is automatically importing stocks from my Kraken account. OK, fine, but not if it does not ID them and track them with full P/L. Either import with full tracking functionality or don't import them at all... Currently it's just screwing up my crypto numbers.
0
Canada, UK: Transfer fees realize gains even with "Realize gains on transfer fees" OFF
I do not have the toggle "Realize gains on transfer fees" in my Settings. I use the Canadian ("Adjusted Cost Basis/Canada") or UK ("Sharepooling") cost basis method Workaround Edit every transfer and change the worth to match the cost basis
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Wallets no showing
The interface is not showing wallets as separate entities. A pooled display of an asset's long/short term holding (let's say BTC for example) has no practical value without knowing exactly how much BTC in each specific wallet is available at long/short term status. I'm assuming this is a bug since that would be a sad commentary on Koinly's understanding of tax strategy if this is intentional.
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ByBit API: only 6 months of data is returned
ByBit API can return up to 730 days of data for UTA accounts. However, Koinly imports only 180 days for both Standard and UTA accounts. Could you fix it, please? https://bybit-exchange.github.io/docs/v5/order/execution
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