Wealthsimple: "We've hit a hiccup" 404 page when trying to import from Koinly
complete
P
Preliminary Wombat
When I am trying to do my taxes and use the automatic filing system that's integrated with Welthsimple I get to the step where it says "add to Welthsimple", I do so and it says "Your data is ready for transfer!" and continue to Welthsimple. when i click this button it redirects me to a missing page on Welthsimple, and the details are not added to the tax form. Also your guide on this is outdated and shows the old steps. Fortunately it also shows how to do it manually so that will work for this year.
P
Preliminary Wombat
I already did the taxes manually so I'll have to try next year. Thanks though. :)
Jack
marked this post as
complete
Wealthsimple has informed us that this issue has been resolved and the "hiccup" screen should no longer be showing when importing data from Koinly.
Please try and, if still facing issues, contact our Support via our in-app chat or Wealthsimple directly
Jack
marked this post as
under review
We're in contact with Wealthsimple team regarding this issue
Jack
Merged in a post:
Wealthsimple Integration - Redirect Error"
X
Xenon grey Meadowlark
When clicking the yellow 'Continue tax filing with Wealthsimple' button in Koinly, I get redirected to Wealthsimple but immediately see the error: 'We've hit a hiccup. We can't find the page you're looking for.' Both accounts are properly linked and I'm logged into both platforms in the same browser