Koinly
Create
Roadmap
Mobile App Bugs (public)
27
Powered by Canny

Mobile App Bugs (public)

Anonymous

Any issues or errors with the Koinly mobile app
posts
Mobile App error message - Account with this email/password was not found.
User can login with email/password on the website version, but receives this error when logging in through the mobile app.
0
Soft delete and permanently delete buttons are to close, high risk of error
When pressing Delete in the mobile app, a confirmation prompt comes up. The two buttons are very close, making it easy to accidently press Permanently Delete, instead of Soft Delete
1
Display Unrealised Gains (Mobile app)
User request to display unrealised gains on IOS mobile app.
5
Dashboard values differ between the web app and the mobile app
When I compare the figures on the dashboard between the mobile app and the web app, they differ: Total value Change in total value ROI %
1
iOS TestFlight app has expired
When will you reissue? I need to check my dashboard
0
Can no longer add manual “rewards” transactions
I’ve been manually adding Kucoin Savings (staking) transactions as those simply accrue to the “Savings” account, which I guess Koinly can’t show through the API. Now, the app won’t let me add a manual “rewards” transaction, only a deposit.
0
Ok
Ok
0
"Ripple" should be "XRP"
See the attached screenshot. "Ripple" is a company. "Ripple" should be "XRP".
1
App is not sized correctly on iPhone 16 Pro Max
The whole mobile app interface appears to be sized incorrectly (i.e., is too large) on at least the iPhone 16 Pro Max. For example, see the attached screenshot which shows that interface elements overlap with the iOS Status Bar and the Home Indicator.
0
Contacting Koinly support via the mobile app.
Clients with paid plans, having the option to contact Koinly support via the mobile app interface.
2
Load More
→
Powered by Canny