API/CSV issues (public)

When I sync my Sei wallet using the 0x*** public key, V2 tokens are not imported Workaround I need to add the missing data manually

Some fees are not being imported, resulting in a small mismatch in my balances

When trying to import my Futures History file from Nexo, I get an error: Unknown file Unable to import this file automatically. Proceed to the file mapping page to continue the import process. Workaround I need to modify the file to Koinly "simple" format. The file requires multiple changes: "Liquidation Fee" and "Market order" should have amount set to zero (leave "Fee Amount") "Realized PnL", "Liquidation Fee" and "Market order" should have a tag realized pnl "Funding fee" should have a tag funding fee Ref. How to modify CSV files to import them to Koinly | Koinly Help Center

When I try to sync my Solana wallet using my public key, I get an error: Something went wrong while syncing, try again in a few minutes or contact support. And no transactions import Workaround Since the API sync doesn't work, I need to import my data in a different way, e.g. using the CSV file from https://stake.tax

When I sync my Bitget wallet using my API key/secret, changes to the margin of a position are imported as PNL Workaround Those transactions shouldn't be imported at all - I can delete them after importing. I can find them using advanced filter Description contains adjust_margin_ifm or Description contains adjust_down_leverage

When I try to sync my Hedera wallet using my public key, only a few transactions get imported. I noticed that I also can't download my transaction history on hashscan as a CSV - it throws a 503 error. Status While we're still invastigating this issue, it looks like data availability for Hedera worsened and no API can provide full transaction history

When trying to sync My Coincheck account using my API key/secret, I get an error: Access denied: This api is not permitted, Please set permission. Even though some transactions import. I double-checked that I have set the correct permissions and the API is enabled. Workaround I need to import my transaction history using CSV files for now

When syncing my Hyperliquid account using my public key, transfers between perps and spot account are imported Workaround I need to delete such transactions after syncing

I added my Coinbase wallet using "Continue with Coinbase" but the sync always fails after some time with: Access denied: Coinbase connection issue. Please click on Sync and then Reconnect And no transactions get imported. I have confirmed that the connection is established on Coinbase website and don't use any VPN or ad/cookie blockers. I also have a large account with hundred of thousands of transactions Workaround I need to import my data using CSVs. As the file may be over 10 MB in size, I will need to split it before importing to Koinly

When I import the XLSX file with my transactions, otc trades I did are not imported. Workaround Open the file in Excel Go to the "transfer" tab Delete all rows except for column names and otc-trade-in and otc-trade-out Rename transfer_time to Koinly Date Rename source_detail to Description Save as CSV (so only this sheet is saved) Import this file along the file you received to the same Huobi wallet in Koinly