API/CSV issues (public)

When I sync my Sei wallet using the 0x*** public key, V2 tokens are not imported Workaround I need to add the missing data manually

We have received a few of the sample files. It seems like we reject this mapper by default with a “Please, import your Cash App Report instead" warning meaning that there must be a different file. ​ File we have as a recognised on has extra headers: "Status", "Notes", "Name of sender/receiver", "Account" ​ Users swear to have followed the instructions and there is no other file.

Multiple of my Eth mainnet wallets fail to sync today with the error missing :amount There is no start date set on these wallets, and they have been working fine for months. The last successful sync was Feb 17th, and it looks like they started to fail around Feb 18th 1pm EST. Attempts to retry the sync fails with the same error. Not keen on deleting and recreating the wallet due to manual txn's.

Some transactions involving Minswap and other DEX trades are simply not returning any tokens. The case was thoroughly recorded and will be investigated by the developers. As a workaround, please add the trades manually via the UI.

We have spotted that some NFT transaction mints are not being imported. Both address formats tested (addr and stake). Developers are notified about this issue and will investigate.

Uploads fail with Unknown fidelity Action . BTC withdrawn. Plenty users reported this issue and the fix is pretty simple. As a workaround, simply use one of our custom templates while developers investigate the mapper.

You can clearly see that there should be multiple Cahsback transactions and the user is insisting that every single one should be imported, not aggregated. Maybe a toggle to enable/disable this would be nice to have.

When I sync ByBit using my tax api, some transactions are not imported Workaround I need to add the missing data manually or switch to a CSV import instead

We import every single row of the PnL section when in reality they should be MERGED/AGGREGATED by order ID. Users end up importing thousands of useless PnL entries as a result.

When I sync my Base wallet using my public key, some of my trades are not merged automatically. Those will be trades where: I traded a token with an unknown price The contract function is just multicall Workaround I need to merge such trades manually for now, or add the worth to the low-cap token (either manually or by adding custom prices from Settings)